Privacy Policy

Introduction & Who We Are

Welcome to the privacy policy of EMW STax Limited (STax).

Purpose of this privacy policy

In this Policy we describe how we collect and process your personal information  when using the professional services offered by STax and/or by using this website, including by setting out the conditions under which we may process any information that we collect from you or that you provide to us.

It is important that you read this privacy policy so that you are fully aware of how and why we are using your data.

The Data Controller – Who We Are

EMW STax Ltd (STax) is the controller of your personal data and is responsible for your personal data (collectively referred to as “STax”, “we”, “our”, or “us”.

Our company registration number is: 07691766, and our registered office is Seebeck House 1 Seebeck Place, Knowlhill, Milton Keynes, Buckinghamshire, United Kingdom, MK5 8FR

Our Contact Details

There are many ways you can contact us, including by phone, email and post:

Method of Contact
Contact Details
E-Mail Address: info@emwstax.com
Phone Number: 0207 147 9940
Post:
Data Protection Officer
EMW STax Limited
Black Lion Street
Brigton
BN1 1JE

You have the right to make a complaint at any time about how we process your personal data, to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on 9th June 2023.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may from time to time contain links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

The Data We Collect From You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  1. Identity Data, which includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  2. Contact Data, which includes billing address, delivery address, email address and telephone numbers.
  3. Financial Data, which includes bank account and payment card details.
  4. Asset Portfolio Data, including details of properties bought or sold and associated tax calculations if applicable.
  5. Transaction Data, which includes details about payments to and from you and other details of products and services you have purchased from us.
  6. Technical Data, which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  7. Profile Data, which includes the nature, type and frequency of your use of our services,  your interests, preferences, feedback and survey responses.
  8. Marketing and Communications Data, which includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  9. Your correspondence and communications with us including feedback and survey responses.
  10. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal y our identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If You Fail To Provide Personal Data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How Your Personal Data Is Collected

We use different methods to collect data from and about you including through the following means:

Direct & indirect interactions.

  • You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you and/or the business that you work for do any of the following:
  • enquire about our products or services, and/or engage with us in any related interactions and communications; to provide to us your instructions for STax services;
  • engage in ongoing communications in respect of services provided / that we provide to you, including any follow-up services and/or post-service communications; to subscribe to our service or publications; to request marketing to be sent to you; or to give us feedback or contact us for any other reason.

We may also obtain the personal data shown above from third parties that have your authorisation to pass information to us, such as a solicitor or accountant.

Third parties or publicly available sources

We will receive personal data about you from various third parties and public sources as set out below:

  • Technical Data from analytics providers such as Google based outside the EU.
  • Identity and Contact data obtained via